Effective Date: 11th June 2025
Company Name: Elite Brew & Pour Essentials LLP (“Red Brew”)
Website: https://www.redbrew.in
Contact Email: care@redbrew.in
By accessing or placing an order on our website, you agree to the following terms. Please read them carefully.
1. Introduction
These Terms & Conditions apply to all users (“you” or “Customer”) of Red Brew’s website and services. Use of our website constitutes your acceptance of these Terms.
2. User Accounts
- You may create an account to track orders and maintain saved information.
- You are responsible for maintaining the confidentiality of your account login details and any activity under it.
3. Product Information & Pricing
- We strive to ensure accurate product descriptions and prices, but errors may occur.
- We reserve the right to correct any mistakes or cancel orders if required.
4. Orders & Payment
- By placing an order, you make an offer to buy from Red Brew, subject to our acceptance.
- Payments are processed securely via PayU Payment Gateway and are subject to PayU’s terms:
PayU Terms. - We do not store your credit/debit card information.
5. Shipping & Delivery
- Orders are delivered across India. Estimated delivery timelines will be displayed at checkout.
- Delivery delays due to external factors (e.g. courier issues, holidays) are not our direct responsibility.
6. Refunds, Returns & Exchanges
- Please refer to our Refund & Return Policy, which is part of these Terms.
- Refunds will be processed via the original payment method. Cash-on-delivery refunds may be issued via bank account or UPI.
7. Limitation of Liability
- Red Brew is not liable for any indirect losses (e.g. loss of profit, goodwill, data).
- Our liability is limited to the value of the order or refund only.
- For payment-related disputes, PayU acts as the payment aggregator and final settlement is subject to their policies.
8. Intellectual Property
- All content on redbrew.in (logos, text, images) is owned by Red Brew and protected by law.
- You may view but not reproduce, distribute, or create derivative works without written permission.
9. Privacy & Data Protection
- We collect and process personal data as explained in our Privacy Policy, which forms part of these Terms.
10. Prohibited Use
You agree not to misuse the website by:
- Posting harmful or offensive content
- Tampering with the website’s functionality or the payment process
- Violating applicable laws or infringing third-party rights
11. Amendments to Terms
- We may update these Terms at any time.
- The updated version will be posted on this page, with the effective date updated accordingly.
- Your continued use of the website after changes = acceptance of updated Terms:
PayU Conditions.
12. Governing Law & Dispute Resolution
- These Terms are governed by Indian Law.
- Any disputes will be subject to the exclusive jurisdiction of the courts in Chandigarh.
13. Contact Information
If you have any questions regarding these Terms or your order, please reach out:
Email: care@redbrew.in
Call/WhatsApp: +91‐98150 65061
Company: Elite Brew & Pour Essentials LLP
📌 Note: These Terms are designed per PayU’s merchant requirements (e.g., disclosure of payment provider details) and e-commerce best practices. You may further customize sections like shipping, user-generated content, or loyalty programs as needed.