Effective Date: 11th June 2025
Company Name: Elite Brew & Pour Essentials LLP
Website: www.redbrew.in
Contact Email: care@redbrew.in
At Red Brew, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit or make a purchase from www.redbrew.in.
✅ Who We Are
We are Elite Brew & Pour Essentials LLP, operating under the brand name Red Brew. We manufacture and sell premium tea and coffee products through our website, offering deliveries across India. Our website address is: https://www.redbrew.in
🧾 What Personal Data We Collect and Why
We collect information from you to process orders, enhance your shopping experience, and ensure the safety and quality of our service.
a. Comments
When you leave a comment or product review, we collect the data you submit (name, email, comment) as well as your IP address and browser type. This helps us prevent spam and improve comment moderation.
b. Account & Order Information
When you create an account or place an order, we collect:
- Your name, address, phone number, and email
- Order and payment details (secured via third-party gateways)
This information helps us deliver your order, send updates, and contact you if needed.
c. Media
If you upload photos (e.g., product reviews), avoid sharing images that contain location data (EXIF GPS), as others can download this information.
🍪 Cookies
Cookies are small text files stored on your device to:
- Save your cart and login preferences
- Personalize your shopping experience
- Track website usage anonymously
You can clear or block cookies via your browser settings, but some features may not work correctly without them.
🌐 Embedded Content from Other Sites
Pages on this website may include videos, images, or articles embedded from other platforms (e.g., YouTube). These third-party websites may collect your data, use cookies, or track your activity independently.
📊 Analytics
We use tools like Google Analytics to track how visitors interact with our website — such as pages visited, time spent, and geographic location. This helps us optimize content and improve user experience.
🔄 Who We Share Your Data With
We do not sell or rent your data. However, we may share your information with:
- Payment processors (e.g. PayU) to process payments
- Shipping partners to deliver your products
- Spam filters to prevent abusive content
All third-party partners follow strict data protection standards.
🗓️ How Long We Retain Your Data
- Comments and their data are kept indefinitely for follow-up interactions.
- For registered users, we store your profile details until your account is deleted.
- Order and payment records are retained for legal and accounting purposes for up to 7 years.
🔐 Your Rights Over Your Data
You have full control over your data:
- You can request a copy of your personal data
- You may ask us to correct or delete your information
- For legal reasons, some data (like tax records) may be retained even after account deletion
To exercise your rights, email us at: care@redbrew.in
📦 Where We Send Your Data
Your data is securely transmitted using SSL encryption and may be verified by automated tools like spam detection software or payment verification systems.
🔍 How We Protect Your Data
We implement several security measures:
- HTTPS encryption for secure browsing
- Role-based access to backend systems
- Trusted third-party tools with data protection compliance
Your information is stored on secure servers and accessed only by authorized personnel.
🤝 Third-Party Data Sharing
We may receive limited data from:
- Payment services (e.g., transaction ID)
- Delivery companies (e.g., status updates)
- Advertising platforms (e.g., when you click on one of our ads)
We ensure all such partners comply with industry data privacy norms.
🤖 Automated Decision Making & Profiling
We may use tools to:
- Suggest products based on browsing history
- Personalize offers or promotions
No major decisions about you (e.g., blocking, rejections) are made purely by automation.
🔄 Policy Updates
We may revise this policy from time to time. Any changes will be posted on this page with an updated date. We recommend checking back regularly to stay informed.
📞 Have Questions?
If you have any concerns about this Privacy Policy or how your data is used, feel free to contact us:
📧 Email: care@redbrew.in
📱 WhatsApp/Call: 9815065061
🏢 Company: Elite Brew & Pour Essentials LLP