Effective Date: 11th June 2025
Company: Elite Brew & Pour Essentials LLP
Website: www.redbrew.in
Contact: care@redbrew.in
At Red Brew, we aim to deliver your favorite tea to your doorstep in the safest and most timely manner. Below is everything you need to know about our shipping process.
🚚 Shipping Coverage
We currently deliver across India only, covering most serviceable PIN codes through our trusted logistics partner, RapidShyp.
⏳ Order Processing Time
- Orders are usually processed within 24–48 business hours (excluding Sundays and public holidays).
- Once dispatched, you’ll receive a confirmation email or WhatsApp message with tracking details.
🚛 Delivery Time
- Metro Cities: 2–4 working days
- Tier 2 & 3 Cities: 4–7 working days
- Remote Areas: 6–10 working days
Delivery timelines may vary due to external factors such as weather, strikes, or courier delays.
💸 Shipping Charges
- FREE Shipping on all orders above ₹399.
- A nominal shipping fee of ₹40 will be charged on orders below ₹399.
🔎 Tracking Your Order
You can track your shipment using the tracking ID sent to your registered email/WhatsApp once your order is dispatched. If you need help, contact us at care@redbrew.in.
📦 Packaging & Handling
We ensure all products are packed in hygienic, sealed packaging to retain freshness and quality during transit.
🚫 Non-Deliverable Areas
If our delivery partners are unable to deliver to your PIN code, we will notify you and provide a full refund or alternate option.
❗ Delayed or Lost Orders
While we strive to meet timelines, delays may happen due to unforeseen issues. If your package is delayed or lost in transit, please contact our support team for assistance.
📞 Need Help?
If you have any questions about your delivery, feel free to reach out at
📧 care@redbrew.in
📱 +91 98150 65061
Let me know if you’d like to add international shipping, same-day delivery, or a return-to-origin (RTO) policy in the future.